When do the words “banking” and “excitement” go together? When the Bank is Needham Bank.  We’ve been around for a long time (1892), but don’t let our age fool you. We’re very young and forward-thinking in the way we treat our customers and our employees. However, we’re also old enough to know when it makes sense to expand, and that’s exactly what we’re doing. As we grow, we are looking for some top-notch, energetic people to grow with us. If you have been thinking about a career in banking, we offer a work environment in a dynamic, well-capitalized, community-minded bank. We make a difference in every community we serve, and we wouldn’t have it any other way. From spearheading a Town Hall renovation, to making it possible for youth to play sports on a town field, to helping make senior citizens safer in their residences, Needham Bank “walks the walk” when it comes to community involvement. Community and customers come first with us. If you feel the same way and want to make a real difference, please check out the job postings on this site. Here’s to the future – yours and ours.

Needham Bank is an equal opportunity employer.

Title: Branch Administrator
Department: Retail Banking
Employee Clasification: Full-Time Exempt
Reports To:  Vice President Retail Banking & Operational Support

General Summary:
The Branch Administrator is responsible for the overall administration and coordination of activities for the entire retail branch system.  Work under the direction of Vice President Retail Banking & Operational Support

Qualifications:
1. Assist Branch Managers as directed by the VP Retail Banking in the management of all branch personnel by:
    a. Exercising authority concerning staffing, performance reviews, promotions, salary recommendations, disciplinary actions and terminations in accordance with Bank policy. Escalate supervisory and management issues to the VP Retail Banking when necessary.
    b. Educating retail staff on administrative policies and procedures as well as the Bank’s best practices and ensuring and enforcing such as necessary. 
    c. Overseeing and coordinating branch work schedules to ensure adequate staffing at all times.
    d. Developing and coaching branch staff to meet the Bank’s strategic goals and objectives; providing feedback to achieve desired results.
2. Enhance the visibility and image of the Bank by participating in local organizations to aid in furthering business development and ensures branch staff participation in approved community commitment programs. 
3. Partner with Branch Managers, Business Development Officers as well as Commercial Lenders in making business development calls for both current and prospective retail and small business clients consistent with the Bank’s sales call program and communicates efforts to the VP Retail Banking. 
4. Attend monthly Branch Manager meetings and assist the VP Retail Banking in establishing and delivering agenda items as requested.
5. Interact with various departments in the Bank to resolve issues, exchange information and interpret and develop Bank policies and procedures.
6. Ensure successful conversions and upgrades to new and advanced retail banking systems as directed by the VP Retail Banking,
7. Recommend and assist in the development of sales and service goals for retail banking staff.
8. Ensure and review accurate processing within all retail locations of transactions including deposits, withdrawals, transfers, money orders, check cashing and loan payments, while maintaining confidentiality of customers’ accounts and ensuring the security of all cash in accordance with the Bank’s procedures.
9. Review, in conjunction with VP of Retail Banking, existing procedures and creates new procedures and other communications related to retail branch operations, ensuring that they are implemented satisfactorily.
10.  Ensure proper maintenance of branch facilities and equipment, and report issues to the VP Retail Banking or internal staff as necessary.
11. Attend meetings, seminars, and educational programs pertaining to job responsibilities as required.
12. Participate on various committees within the Bank as requested.
13.  Act as back-up for VP of Retail Banking when necessary.
14. Perform other duties as assigned.

Job Requirements:
5+ years of relevant management experience as a successful regional or district manager in branch operations. College degree preferred. Broad banking knowledge including; proven ability to manage multiple locations towards the achievement of defined objectives. Excellent oral, written and presentation skill, judgment and decision-making, positive leader in managing and developing people, drive and commitment, promote a team environment and be a productive team player. Create a positive branch business culture and possess a proven track record with new business development in support of individual and team goals.  Willing to take a leadership role in community organizations representing the Bank as a valued partner in the community. Salary is commensurate with experience. 

Benefits:
Needham Bank offers a competitive salary and excellent benefits package for a full time position which includes fully paid medical and dental insurance, vacation, 401K retirement plan and more! If you possess the required qualifications and would like to be a part of our team, please submit a cover letter, salary requirements and resume to Michael Browne mbrowne@needhambank.com

Title: Branch Manager
Department: Retail Banking
Employee Clasification: Full-Time Exempt
Reports To:  Vice President Retail Banking & Operational Support                

General Summary:  
Assist the Bank in meeting its goals of sales and service by providing first class customer service through an ongoing commitment to improvement in knowledge, productivity and job efficiency. Under the direction of the Vice President Retail Banking, directs and manages all aspects of a branch’s operation. In conjunction with strategic plan, develops and implements annual referral and growth goals for their individual branch. Serve as a role model to promote effective interactions with customers in order to build loyal and profitable relationships.  Take a leadership role in the community representing the bank as a valued partner in the community.  Coach branch staff on a regular basis to build referral and service skills as well as produce measurable results. Create a positive, motivating environment in which employees can achieve the Bank’s mission and realize professional development.   

Qualifications:
2+ years as a successful Branch Manager
Bachelor’s Degree highly desired
Proven track record with sales and new business development
Participation in Bank and community events
Excellent oral, written and presentation skills
Experience managing multiple direct reports
Ability to build strong relationships across the organization
Ability to exceed customer expectations
Ability to adapt to change
Highly motivated

Job Requirements:
• Must have reliable transportation
• Must be flexible and able to adapt to new job locations and re-assignments as directed
• Ability to work a flexible schedule based on the hours of operation of the Bank, including Saturday mornings
• Ability to lift 25 pounds
• Fluent in written and verbal English communication skills
• Demonstrates and promotes a high ethical standards and behaviors
Salary is commensurate with experience and qualifications. 

Benefits:
Needham Bank offers a competitive salary and excellent benefits package for a full time position which includes fully paid medical and dental insurance, vacation, 401K retirement plan and more! If you possess the required qualifications and would like to be a part of our team, please submit a cover letter, salary requirements and resume to Michael Browne mbrowne@needhambank.com