Frequently Asked Questions

You have questions, we have answers. Whether you need help with your checking account, loan or fraud prevention measures, we have the all the answers to the most frequently asked banking questions.

And if you don’t see the answer you’re looking for, feel free to call our Customer Care Center at 781-444-2100 and speak to one of our experts.

Needham Bank's routing number is: 211373539.

To report an NB Debit card stolen or lost after hours, please call 1-833-337-6075. For International calls please call 1-614-564-5105.

If you’re able to travel to one of our branches, we can print you a new card instantly.  You can also complete a new card application through the Online Banking interface and a new card will be ordered and mailed to you.

Yes. With Needham Bank, all your deposits are insured in full through the combined coverage of the Federal Deposit Insurance Corporation (FDIC) and the Depositors Insurance Fund (DIF).

All types and classes of deposit accounts, both personal and business, are covered including savings accounts, checking accounts, certificates of deposit (CDs), money market deposit accounts, and retirement deposit accounts.

At Needham Bank, all business checking account deposits are insured in full by the Federal Deposit Insurance Fund (FDIC) and the Depositors Insurance Fund (DIF).

You can apply for a HELOC online or call us at 781-444-2100. Your Needham Bank experts are here to help you through every step of the process, including throughout the duration of your loan!

Visit any one of our branches and we’ll print you a debit card on the spot. Find your local branch 

Using online and mobile banking services is like having your own personal bank branch that never closes! You can enjoy 24/7 access to your accounts, check your financial health on the go, and use features like mobile check deposits, digital bill pay, and much more.

Absolutely! With Needham Bank, all your deposits are insured in full. We’ll help keep your money safe in your free checking account.

Yes! With NB My Cards, you can manage your credit and debit cards by setting up real-time alerts, turning your card off if it’s lost or stolen, establishing spending limits and more.

Access NB My Cards through the NB Mobile Banking app.

Your Needham Bank CDs are always insured in full through a combination of insurance provided by the Federal Deposit Insurance Corporation (FDIC) and the Depositors Insurance Fund (DIF).

Just like online banking, mobile banking can be safe and secure. Our state-of-the-art app even allows you to safeguard your accounts with TouchID and Biometric Login for extra security.

When selecting a PIN or password, we recommend that you do not use a number or word that appears in your wallet, or any easily identifiable personal information, such as name, birth date or phone number or other information that could be easily accessible on social media.

If you can manage the repayments, a business can be a smart way to seize business opportunities, invest in your business growth, handle operational expenses, and more. Talk to your experts at Needham Bank to help you decide if a business loan is the right strategy for you.

A business loan term depends on the type of loan. Talk to the Needham Bank business lending team so we can help you find the right solution for your needs from the wide range of options we offer.

Business loan interest rates may vary based on factors like the type of loan you take and its specific terms. Please contact your experts at Needham Bank for the most current and accurate rates.

If your business loan is in your name or you sign a personal guarantee, it can impact your personal credit.

It can be challenging to get a startup business loan with no money, but with a solid business plan and a trusted financial partner, it’s possible. Let’s explore your options together.

Eligibility requirements for a business loan may vary. However, you can typically expect a review of information such as your business plan, the current state of your financials, your credit history, and any applicable collateral.

Business loans work by providing a set amount of money upfront that a business can access and use right away. The business can then repay the funds over time, including the full principal and any interest.

A bridge loan is a short-term loan, typically used in real estate to cover expenses before long-term financing.

Start by reaching out to us with information about your financials and rental property. We’ll help you figure out what you need to make your investment a reality.

The process for getting a commercial mortgage is similar to a residential mortgage, but often involves more documentation. Get in touch with your Needham Bank team to discuss your options.

Commercial mortgage interest rates may vary based on factors like loan type and terms. Please contact your experts at Needham Bank for the most current and accurate rates.