How do I report a fraud claim from another financial institution?

If you’re an employee of another financial institution and need to file a fraud claim with Needham Bank on behalf of your customer, please email your claim to or to our Medford office at

Needham Bank Specialized Banking Center
270 Mystic Avenue
ATTN: Fraud Department
Medford, MA 02155

Please note that this applies to other financial institutions only. If you are a customer and suspect there has been fraud on your account, please contact us at 781-444-2100 and press 2. A representative from our branches or Customer Care Center will help you resolve the suspected fraudulent activity.