NB Debit Mastercard®

Your personal checking account at Needham Bank comes with the NB Debit Mastercard. Enjoy global purchasing power and access your funds anywhere in the world — and use every ATM for free.

Manage your Debit Card with NB My Cards

Reduce the risk of fraud on your Needham Bank debit card and choose when and where your debit card can be used.

Need a new Needham Bank Debit Card?

If you lost your card or need a replacement, we’ll print you a new card instantly at any of our branches: just one more way we’re making it convenient to bank local. 

Open a NB Personal Checking Account Online

At Needham Bank, we built the best free checking account around with great features to make your life simple. Set yourself free from fees with free checking, free ATMs* — all hassle-free!

Frequently Asked Questions

Always keep your NB Debit MasterCard® in a safe and secure place. Treat it as you would cash or checks. Contact Needham Bank immediately at 1-833-337-6075 if your card is lost or stolen, or if you suspect unauthorized use.

You can also manage your debit card with NB MY Cards. Read More 

Contact Needham Bank immediately.

After Business hours, please call 1-833-337-6075. For International calls please call 1-614-564-5105.

During Business hours call 781-444-2100, when prompted hit options 2, 3, then 2 again.  You will then be directed to a branch. We will personally assist you in determining if any fraud occurred on your account and order a new card. View our locations page for updated hours for all branch locations

You can call 1-800-992-3808, use any Needham Bank ATM, or visit any of our branch locations to change your NB Debit MasterCard® PIN Number.

In the event you experience an unexpected decline on a purchase, our debit card monitoring system notifies you via text/email/phone and a callback number is provided, so that we may rectify the issue immediately. For your own account security, transactions that appear out of your ordinary spending pattern (foreign or domestic) are sometimes denied. 

For your protection, if traveling outside your normal purchasing area, please let us know when and where you are traveling so we may put a note on your account. 

Visit any one of our branches and we’ll print you a debit card on the spot. Find your local branch 

To add your Needham Bank debit card, open the “Wallet” app, and select the plus sign (+) located in the right hand corner of the screen. Follow the steps to add a new card.