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Frequently Asked Questions
You should always cancel and cut up unused NB ATM Card, NB Debit MasterCard®, and other cards. If you receive a replacement card, destroy your old card.
Always keep your NB Debit MasterCard® or NB ATM Card in a safe and secure place. Treat it as you would cash or checks. Contact Needham Bank immediately at 1-800-264-5578 if your card is lost or stolen, or if you suspect unauthorized use.
You can call 1-800-448-8268, use any Needham Bank ATM, or visit any of our branch locations to change your NB Debit MasterCard® or NB ATM Card PIN Number.