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Frequently Asked Questions

What Should I Do With My Old NB ATM Card or NB Debit MasterCard®?

You should always cancel and cut up unused NB ATM Card, NB Debit MasterCard®, and other cards. If you receive a replacement card, destroy your old card.

How Do I Keep My NB Debit MasterCard® or NB ATM Card Safe?

Always keep your NB Debit MasterCard® or NB ATM Card in a safe and secure place. Treat it as you would cash or checks. Contact Needham Bank immediately at 1-800-264-5578 if your card is lost or stolen, or if you suspect unauthorized use.

How Can I Change my NB Debit MasterCard® or NB ATM Card PIN Number?

You can call 1-800-448-8268, use any Needham Bank ATM, or visit any of our branch locations to change your NB Debit MasterCard® or NB ATM Card PIN Number.

Branches

Beth Israel Deaconess ATM
148 Chestnut Street
Needham MA 02492
781-444-2100 Get Directions