Contact Needham Bank immediately.
During business hours, call 781-444-2100, and follow the prompt to Debit Card. A representative will assist you in closing your card, reviewing transaction activity for unauthorized transactions, filing a claim if needed, and issuing a replacement card.
After business hours, please call 1-833-337-6075. For International calls, please call 1-614-564-5105.
You can also turn your card off through My Cards. For Online & Mobile Banking customers, log in to NB Online Banking, visit “Cards” in the main menu, click “Transaction History” under Debit Cards and switch the “Card is ON” toggle off. You can also do this via the NB Mobile app by clicking “Cards” in the bottom toolbar and turning the “Card is ON” toggle off.
For non-Online & Mobile Banking customers, you can access My Cards through the Needham Bank My Cards app on your Apple or Android device.