Online Banking Help

Can’t access your Online Banking account? Request your username or a new password.

For Online Banking assistance, please call our Customer Care Center at 781-444-2100.

Looking to open a new Needham Bank account? Open an account online.

Security Tips: Needham Bank’s online banking platform is safe and secure, but it is always good to keep a few things in mind when accessing your accounts from a computer or device.

  • Password Security – Like all passwords, your online banking password should be kept private, and not written down. We recommend that your password be at least eight characters in length and include a combination of letters, numbers, and special characters if possible. 
  • Passwords & User IDs – Choose passwords and user IDs that are not the same as those you use for emails or social networking sites, just in case they get into the wrong hands.
  • Log off, Disconnect, Shut Down –  Always sign off from online banking or any other website that you’ve logged into with a user ID and password, and when a computer is not in use, disconnect it from the internet or shut it down.