For personal banking questions regarding your account or our products and services, please call during business hours:
For business banking questions, please call during business hours:
Call 888-833-5590 and select option 1.
View details regarding your local branch, including hours and services.
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Report lost or stolen debit card; 781-444-2100, option 4, option 1, then option 2.
Report lost or stolen credit card; 781-444-2100, then option 5. For consumer, option 1, then option 2. For business, option 2, then option 3.
U.S. credit card assistance; 888-999-1046. International credit card assistance; 531-233-6355.
Online/Mobile Banking password changes, resets and unlocks; 781-444-2100, option 3, then option 1 for consumer or option 2 for business.
All media inquiries should be directed to Bill Nobrega by calling 781-247-6812.
Needham Bank has a strong commitment and partnership with the communities we serve. Find out more about how we may be able to help your local organization.
Call 781-444-2100 or mail to:
Loan Operations at Needham Bank,
1063 Great Plain Ave., Needham, MA 02492
Use this form to contact us anytime for general inquiries. Our Customer Care Center will respond within one business day.
Your security is important to us. Please do not submit personal information like your account, credit card or Social Security number.
If your request involves account maintenance, such as password resets, or address updates, please call us at 781-444-2100 or send us a secure message through online banking or the NB Mobile app.
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Please remain alert to fraudsters impersonating Needham Bank through phone calls, text messages, or emails. Scammers may ask for personal information, request that you mail your debit card, or instruct you to download software onto your computer or device.
Needham Bank will never ask you for sensitive personal information, log in credentials, request that you mail your debit card, or ask you to install software or grant access to your computer or device.
If you receive a suspicious call, text, or email claiming to be from Needham Bank, do not respond or provide any information. If you believe you may have shared personal information, please contact our Customer Care Center immediately at 781-444-2100.
We’ve branched out to Allston Yards! Stop by our new branch at 301 Guest Street in Allston Yards, and you’ll find a brand new location, and a team with years of experience and great customer service. Check out the Allston location hours and details.