For personal banking questions regarding your account or our products and services, please call during business hours:
For business banking questions, please call during business hours:
Report lost or stolen debit card; 781-444-2100, option 2, option 3, then option 2.
Online/Mobile banking password changes, resets and unlocks; 833-422-5562 and select option 2. Then option 1 for consumer or option 2 for business.
Use this form to contact us anytime for general inquiries. Our Customer Care Center will respond within one business day.
Your security is important to us. Please do not submit personal information like your account, credit card or Social Security number.
If your request involves account maintenance, such as password resets, or address updates, please call us at 781-444-2100 or send us a secure message through online banking or the NB Mobile app.
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