Archives: FAQs

What is the payoff on my loan?

I did not receive a mailed copy of my year-end statement, how do I get an additional copy?

How do I receive my monthly billing statement?

Why did my mortgage payment amount change?

Can I pay my mortgage from another account?

What is the mailing address of Needham Bank’s Loan Operations Department?

What are the hours of the Loan Operations Department?

I received a check from an unknown source with instructions to withdraw and transfer a portion of the funds.

What is MasterCard® SecureCode?

What steps should I take to protect my NB Debit MasterCard® when shopping online?

What should I do with my old NB Debit MasterCard®?

What can I do to protect My PIN?