Customer Support & Safety

We know that time is money - so how can we help?

Here’s your one-stop shop to all things banking. And if you can’t find what you’re looking for, don’t hesitate to give us a call at 781-444-2100.

Frequently Asked Questions

Contact Needham Bank immediately.

After Business hours, please call 1-833-337-6075. For International calls please call 1-614-564-5105.

During Business hours call 781-444-2100, when prompted hit options 2, 3, then 2 again.  You will then be directed to a branch. We will personally assist you in determining if any fraud occurred on your account and order a new card. View our locations page for updated hours for all branch locations

For after hours assistance related to online/mobile banking password changes, resets and unlocks, please call 1-833-422-5562 and select option 2. Then option 1 for consumer or option 2 for business.

You can open a personal checking, savings or CD account any time online. Or, you can stop by your nearest Needham Bank branch and one of our customer service representatives will be able to assist you in opening a new account. Make sure to have two forms of identification, your social security or Tax ID number, and your initial deposit.

To reorder personal checks, click here.

To reorder business checks, click here.

Account Support & Safety

Learn how to protect yourself and others from fraud and scams.

Safeguard your business by proactively reducing the risk of fraud.

If you suspect you’ve become a victim of fraud, read these recommended steps you can take to help fix your credit and limit the impact to your account(s).

Every day fraudsters are developing new ways to scam innocent people. It’s important to understand that anyone can fall victim to fraud.

Contact Us

Find a Branch

View details regarding your local branch, including hours and services.

Employee Directory

Browse by department or search name below

Loan Servicing

Call 781-444-2100 or mail to: Loan Operations at Needham Bank, 1063 Great Plain Ave., Needham, MA 02492

General Inquiries

Contact Needham Bank for assistance.