Business Resource Center

Learn everything you need to know about using our products and services through our informative Business Online Banking video tutorials and user guides.

Still can’t find the answer you’re looking for? Call 781-444-2100 and select option 3, followed by option 2.

Getting Started

Manage your business finances with complete control from our business online platform. We’ve made it easy to get started with our helpful user guides and video tutorials. 

User Guides

Mobile Banking

Manage your business accounts on the go and download the new NB Business Mobile Banking App from the Apple App Store (Opens in new tab)and Google Play (Opens in new tab).

Video Tutorials

First Time Log In

Homepage Overview

Account Details

Activity Center

Secure Messaging

Alerts

Administration

Maintain your users’ profiles with ease in business online banking. Refer to our user guides and video tutorials for assistance. 

User Guides

Video Tutorials

Advanced:
User Roles

Advanced:
User Management

User Management

Automated Clearing House (ACH) Origination

ACH Origination allows you to move funds electronically through the ACH network. Businesses of any size can use this service to directly deposit or withdraw funds from their customers’ accounts at any financial institution. 

User Guides

Video Tutorials

ACH File Import

Recipient Management

Recipient Upload from Batch

Positive Pay

Our Positive Pay service is an easy way to add an extra layer of security to your account. Positive Pay matches information from each check against a list of checks authorized and issued by your company. 

User Guides

Video Tutorials

Add a New Issued Check

Check Search

File Mapping

Quick Exception Processing

Submit Issued Check File

User-Setup & Template

Wires

Wire transfers provide a fast, easy method to keep your financial operations running smoothly. Wire transfer services allow you to pay vendors or send money both domestically and internationally through the wire networks. 

Please Note: Federal Reserve ISO 20022 requirements will go into effect July 14 for all wire transfers. Going forward, full addresses for both intermediary and  beneficiary financial institutions will be required. Instructions will be provided on the Wire Transfers page to help you quickly find and add the newly required info.

User Guides

Video Tutorials

Multi-Wire Origination

Multi-Transfer

Wire Upload

Still can’t find the answer you’re looking for? Call 781-444-2100 and select option 3, followed by option 2.