How do I know when my payee will get my bill payment?

When scheduling a payment, the time between the “send-on” and “deliver by” dates shown in bill payment will dictate how the payment is sent to the payee.  If there are 2 business days between the send-on and deliver by dates, then the payment was processed electronically.  If there are 5 business days between, then the payment was sent via check to the payee.  To confirm that a payment has been sent, in your bill payment screen, review the “Processed Payment” on the right side of the screen, as payments may not immediately be deducted from your account.