What if I get an error message when I try to enroll an email address or U.S mobile number?

Your email address or U.S. mobile phone number may already be enrolled with Zelle at another bank or credit union. Call our Needham Bank support team 781-444-2100 and ask them to move your email address or U.S. mobile phone number to Needham Bank so you can use it for Zelle.

Once Needham Bank support moves your email address or U.S. mobile phone number, it will be connected to your Needham Bank account so you can start sending and receiving money with Zelle through the Needham Bank mobile banking app and online banking. Please call Needham Bank’s support toll-free at 781-444-2100 for help.

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