How to Control Your Cards from Your Phone: 6 Features of NB My Cards

Keep tabs on your Needham Bank debit and credit cards by simply picking up your phone—it’s that easy. With NB My Cards, you can manage your cards no matter where you are and sign-up for card alerts so you can keep on living care-free.

Needham Bank’s NB My Cards helps keep your cards secure by sending transaction alerts and enabling you to define when, where and how your card is used. You can even turn off your card if you misplace it and turn it back on when it’s found.

Learn how to protect yourself, set spending limits and track your card use below.

How to get started

For added convenience, you access NB My Cards from right within our NB Mobile Banking app.

    1. Sign up or log in to the NB Mobile Banking app
    1. Click the “More” icon in the bottom right toolbar
    1. Click the “My Cards” icon in the top toolbar

Then, set your preferences and enable safe, secure card usage real-time alerts for transactions to monitor and keep you informed of your card usage and quickly detect unauthorized or fraudulent activity.

NB My Card features and benefits 

    1. Turn your card On/Off

      Turn your card off quickly and easily, whenever and wherever you are. Toggling with the on/off /> card control switch is helpful when your card is temporarily lost. You can use the toggle to prevent fraudulent activity while your card is misplaced, and once you find it, turn it back on right from the main landing page of the app.

    1. Receive instant purchase alerts and push notifications

      Get mobile alerts whenever your card is used. These alerts will include the amount, source and whether there was a debit or credit transaction to your account. You can select which alerts you would like to receive by location, merchant type, transaction type and spending limit.

    1. Manage permitted transactions by merchant and transaction type

      Monitor activity by category, such as gas stations, restaurants and department stores, and by type, such as in-store purchases, e-commerce transactions and ATM transactions. Simply select which merchant types you would like alerts and controls for and turn on their toggles.

    1. Set purchase limits by card, transaction, or merchant type

      Set customized purchase controls to help manage spending. Transactions will be declined if they are above the thresholds you set to control your spending.

    1. Track card use

      Review your card usage history and transaction details from the main page of the app. Click “Recent Transactions” to ensure that all transactions on your cards are authorized and accurate.

    1. Control where your card is used

      Location-based controls and alerts restrict transactions to merchants near your location by using your phone’s GPS. When the GPS feature is enabled, NB My Cards will decline transactions that are not located within the city, state or zip code where your device is currently located.

NB My Cards allows you to securely and conveniently control your Needham Bank cards all from your phone. After customizing the controls and alerts you would like for your debit and credit cards, enjoy the ability to manage how your cards are used from anywhere. If you have any questions about NB My Cards, please call us at 1-781-444-2100.